Privacy Policy

1. Introduction

TOPS Safety Control Limited ("TOPS Safety Control," "we," "us," or "our") provides industrial and marine safety equipment, inspection and certification services across Nigeria, Ghana and Equatorial Guinea. This Privacy Policy explains what personal data we collect through www.topssafetyltd.com (the "Site") and in the course of providing our services, how we use it, who we share it with, and the choices and rights available to you.

We aim to handle personal data in line with applicable data protection frameworks in the jurisdictions in which we operate, including the Nigeria Data Protection Act 2023 and the Ghana Data Protection Act, 2012 (Act 843), and generally accepted international data protection practice.

2. Information We Collect

We collect the following categories of information:

• Contact & enquiry information — name, email address, phone number, company name and message content when you submit a quote request or contact form.
• Newsletter information — email address, if you subscribe to receive updates from us.
• Job application information — name, contact details, CV/résumé and any information you choose to submit, if you apply for a role with us.
• Usage & technical information — collected automatically via cookies and similar technologies, such as pages visited, browser type, device type and approximate location. See our Cookie Policy for details.
• Client & project information — where we provide services under a commercial contract, information relating to equipment, sites, and personnel required to deliver that service.

3. How We Use It

We use the information we collect to:

• Respond to enquiries and quote requests;
• Deliver, manage and invoice the services you or your organization contract us for;
• Send newsletters or updates you have opted in to receive;
• Evaluate job applications;
• Maintain the security, performance and usability of the Site;
• Comply with legal, regulatory and contractual obligations, including safety certification record-keeping.

4. Legal Basis for Processing

Depending on the context, we process personal data on the following bases:

• Consent — for example, when you subscribe to our newsletter or accept non-essential cookies.
• Contract — where processing is necessary to provide services you or your organization have engaged us for.
• Legitimate interest — for example, responding to enquiries, maintaining Site security, and improving our services.
• Legal obligation — where we are required to retain records for regulatory, safety-certification or tax purposes.

5. Sharing & Disclosure

We do not sell personal data. We may share information with:

• Service providers who support our operations (for example, hosting, email delivery, or analytics providers), under obligations to protect your data;
• OEM partners and manufacturers where necessary to fulfil warranty, certification or equipment-servicing requirements;
• Regulatory or certifying bodies where required to issue or validate safety certifications;
• Legal or governmental authorities, where required by law or to protect our rights, property or safety, or that of others.

6. Data Retention

We retain personal data for as long as necessary to fulfil the purposes described in this Policy, including any legal, accounting or reporting requirements. Safety certification and inspection records may be retained for longer periods where required by industry standards (such as NFPA, SOLAS or IMO requirements) or applicable regulation. When data is no longer needed, we take reasonable steps to delete or anonymize it.

7. Data Security

We take reasonable technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure or destruction. While we work to protect your information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Request access to the personal data we hold about you;
• Request correction of inaccurate or incomplete data;
• Request deletion of your data, subject to legal or contractual retention requirements;
• Object to or restrict certain processing;
• Withdraw consent, where processing is based on consent, at any time;
• Lodge a complaint with your local data protection authority.

To exercise any of these rights, please contact us using the details below.

9. Children's Privacy

The Site and our services are directed at businesses and professionals and are not intended for children. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.

10. International Data Transfers

As we operate across multiple countries and may use service providers based outside the country where you are located, your data may be transferred to and processed in a different jurisdiction. Where this occurs, we take steps intended to ensure your data continues to receive an appropriate level of protection.

11. Cookies

The Site uses cookies and similar technologies to operate correctly and to understand how visitors use it. For full details on the cookies we use and how to manage them, please see our Cookie Policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal or regulatory reasons. We encourage you to review this page periodically. The "Last updated" date at the top of this page indicates when this policy was last revised.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your personal data, please contact us: